Note: You can reload an existing cartridge if more than 80 units remain. You will need to complete a cartridge load process, re-start your CGM session, and confirm that date and time on pump are correct.Your pump experienced a reset and all deliveries have been stopped. To resume insulin, from the Options menu, tap RESUME INSULIN and tap to confirm. Tap and check the cartridge, tubing, and infusion site for any sign of damage or blockage and correct the condition.Review more thorough Occlusion troubleshooting here.Your pump detected that insulin delivery is blocked and all deliveries have stopped. Review proper cartridge load technique here.Tap and change your cartridge immediately by tapping OPTIONS from the Home screen, then Load.This is most often caused by dropping the pump. The pump detected unintended movement of the pumping mechanism. (Verify under Options > History > Pump History > Alerts and Alarms) Please make sure to have the pump alarm number and your pump serial number available at the time you contact us. If the alarm you are experiencing persists, please Contact Us for troubleshooting. This table provides pump alarm descriptions and recommendations for responding. Once you clear the Alarm, you will need to manually resume insulin delivery. Alarms display automatically to indicate a stopping of insulin delivery.
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